Privacy Policy

Welcome to quleap.com (“we,” “us,” or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and what rights you have in relation to it. By accessing or using https://quleap.com (the “Site”), you agree to the terms of this Privacy Policy.

If you do not agree with any terms in this Privacy Policy, please discontinue use of our Site immediately.

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1. Information We Collect

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(a) Personal Information You Disclose to Us:

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We may collect personal information that you voluntarily provide to us when you:

• Register or create an account on the Site

• Fill out contact forms, subscribe to newsletters, or request information

• Participate in surveys, promotions, or events

• Interact with our customer support or submit inquiries

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This information may include:

• Contact details (e.g., name, email address, phone number)

• Account login details (e.g., username, password)

• Profile information (e.g., company affiliation, industry, role)

• Any other personal information you choose to provide

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(b) Information Collected Automatically:

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When you visit or use our Site, we automatically collect certain information, including:

• Log Data: IP address, browser type, operating system, referring URLs, and date/time stamps.

• Usage Data: Pages viewed, features used, time spent on the Site, and navigation paths.

• Device Information: Device type, screen resolution, unique device identifiers.

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We may use cookies, web beacons, and other tracking technologies to collect this information. For more details, see Section 8 (“Cookies and Other Tracking Technologies”).

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2. How We Use Your Information

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We may use the information we collect for various purposes, including:

• Providing and Maintaining the Site: To enable you to access and use our services.

• Improving User Experience: To personalize content, tailor recommendations, and enhance the Site’s functionality.

• Communication: To send you account-related messages, respond to inquiries, and provide updates regarding our services.

• Marketing and Promotions: To send promotional communications and inform you of new features, events, or offers (you can opt-out at any time).

• Analytics and Research: To understand user behavior, measure performance, and improve our products and services.

• Legal and Compliance: To comply with applicable laws, regulations, and legal processes, and to protect our rights, property, and safety.

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3. Legal Bases for Processing (EEA/UK/Switzerland Visitors)

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If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we will process your personal information only when we have a valid legal basis, such as:

• Your consent

• Performance of a contract with you

• Compliance with our legal obligations

• Our legitimate interests, provided these do not override your rights and freedoms

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4. Disclosure of Your Information

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We may share your personal information with:

• Service Providers: Third parties who perform services on our behalf (e.g., hosting providers, analytics providers, payment processors). These entities are bound by confidentiality obligations and may only use your information as instructed by us.

• Affiliates and Partners: Companies within our corporate family or trusted business partners for the purposes described in this Policy.

• Legal and Compliance: Law enforcement, government authorities, or other third parties if required to comply with laws, subpoenas, or court orders; to protect our rights, privacy, safety, or property; or to respond to an emergency.

• Business Transfers: In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be shared or transferred as part of the transaction.

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5. International Data Transfers

If you are located outside of the country where our servers are located, your personal information may be transferred to and processed in other countries. Where required by applicable law, we will ensure that adequate safeguards are in place, such as EU Standard Contractual Clauses or other lawful mechanisms, to protect your personal information.

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6. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once we no longer have a legitimate need to retain your information, we will securely delete or anonymize it.

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7. Your Privacy Rights

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Depending on your location, you may have certain rights regarding your personal information, such as:

• Access: The right to access your personal information and obtain a copy.

• Rectification: The right to request correction of inaccurate or incomplete personal information.

• Erasure: The right to request deletion of your personal information under certain circumstances.

• Restriction: The right to request that we limit the processing of your personal information.

• Objection: The right to object to certain processing activities.

• Data Portability: The right to receive your personal information in a structured, commonly used, machine-readable format.

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To exercise these rights, please contact us at the details provided in Section 11. We will respond to your request in accordance with applicable data protection laws.

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8. Cookies and Other Tracking Technologies

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When you visit and / or interact with our website, our Web server records automatically details about your interactions (for example, your IP address, the location from which you visit us, the type of browser software used, the pages of the Quantum Leap website you actually visited, including the date and duration of your visit). You can adjust your browser settings to disable cookies or delete them.It is also important to note that we do not share this data with third parties, in addition to those responsible for the cookies themselves.

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9. Security

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We employ industry-standard security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no data transmission or storage system is entirely secure. We cannot guarantee the absolute security of your information.

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10. Third-Party Links

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Our Site may contain links to third-party websites or services. We do not control and are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

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11. Contact Us

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If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:

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Quantum Leap

Email: support@quleap.com 

Address: Av. Mestre Lima de Freitas 10, lj 4, 2910-142, Setúbal, Portugal

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12. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of the Site after we post the updated Privacy Policy indicates your acceptance of those changes.

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